Let’s be clear: motion is not progress. Motion is motion. Progress comes when we stop going around in circles and start making our way towards our goal, our destination. Arriving at one’s goal does not happen by accident. It cannot be overly forced, and it does not come about by relinquishing control. It requires a balance between the two, between a strong focus and a willingness to learn about your destination as you’re en route.
Think of it this way: if your team were standing on the starting line about to run a race, you want everyone moving the same direction towards the same finish.
Knowing the gap between your expected and actual outcomes can tell you quite a bit about the progress you’re making, about roadblocks you’ve encountered, and it can also tell you much about your customer and your team. Knowing the gaps gives you power to change course, to pivot, to add resources, to simplify, or to innovate.
Each team member is to complete each item on the canvas individually by writing their response to each prompt on a sticky note and placing it near the prompt itself. The group works on these prompts one item at a time. Discuss team member inputs for each prompt before moving on to the next.
For example, team members will write down their answers for prompt no.1 (progress) and then discuss the responses together before moving on to prompt no.2 (key moments). See the next page for an example of how this looks.
